Privacy policy

I M Oils T/A The Classic Garage

Last updated: July 01, 2026

This Privacy Policy describes how I M Oils (Pty) Ltd T/A The Classic Garage ("The Classic Garage," "we," "us," or "our") collects, uses, discloses, stores, and protects your personal information when you visit our website www.theclassicgarage.co.za (the "Website"), purchase our products (including the AMSOIL, Motul Classic range, and Rare Parts Bin items), or interact with us.

By accessing the Website and using our services, you acknowledge that you have read and understood this policy and consent to the processing of your personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).

1. Information We Collect

We collect personal information to provide you with a seamless shopping experience. This includes:

  • Voluntary Information Provided by You:
    • Contact details (name, email address, mobile number, physical and billing address).
    • Account login credentials.
    • Vehicle details (for warranty registrations, parts matching, or Rare Parts Bin requests).
    • Correspondence history if you contact our support team.
  • Automated Technical Data:
    • IP addresses, browser type, operating system, and details of your visits to the Website to analyze traffic, user behavior, and site performance.
  • Payment Information:
    • All financial transactions are handled via secure, PCI-compliant third-party payment gateways. We do not store your full credit card details on our servers.

2. Purpose and Use of Information

The Classic Garage processes your personal information for lawful, specific, and justified purposes, including:

  • Order Fulfillment: To process transactions, ship products, manage exchanges, and handle refunds.
  • Customer Support & Warranties: To handle requests, provide technical support, and complete parts warranty registrations.
  • Identity Verification: To verify your identity and prevent fraudulent transactions.
  • Marketing & Promotions: To inform you about new arrivals, promotions, or updates (e.g., AMSOIL or Motul stock updates), provided you have consented to receive such communications.
  • Website Improvement: To track usability and optimize our website layout for a better user experience.

3. Disclosure of Information

We value your trust and will never sell, rent, or lease your personal information to third parties. We only share your data under the following circumstances:

  • Third-Party Service Providers: Authorized partners who assist us in operating our business (e.g., courier and delivery networks, payment gateways, and secure email marketing platforms). These partners are legally bound to keep your data confidential and secure under POPIA.
  • Legal Compliance: Where required by law, court order, or law enforcement to protect the rights, property, or safety of The Classic Garage, our users, or the public.

4. Secure Storage and Cross-Border Transfers

We implement strict physical, technological, and administrative safeguards to protect your data from unauthorized access, loss, or alteration.

Cross-Border Transfer Note: Our website hosting or e-commerce platform servers may be located outside of South Africa. By using the Website, you consent to the secure transfer of your information across borders, provided that the destination country ensures an adequate level of data protection comparable to POPIA.


5. Cookies Policy

The Classic Garage uses cookies to track user traffic patterns and optimize website functionality. A cookie is a small data file stored on your device. We use this data strictly to tailor your visitor experience and do not share it with external third parties. You can choose to disable cookies in your web browser settings, though doing so may limit your access to certain features on our site.

6. Linked Third-Party Websites

Our Website may contain links to external sites (such as lubricant brand catalogs or automotive forums). The Classic Garage is not responsible for the privacy practices of external platforms. We encourage you to read the privacy statements of every website you visit.

7. Your Rights Under POPIA

In terms of POPIA, you possess the following rights regarding your personal information:

  • Right to Access: You may request confirmation of whether we hold personal information about you and receive a copy of that data.
  • Right to Correction/Deletion: You may request that we update, correct, or delete inaccurate, irrelevant, or outdated personal information.
  • Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes at any time. Every marketing email we send includes an "Unsubscribe" link.

8. Contact Details and Information Officer

For any questions regarding this Privacy Policy, or to exercise your rights under POPIA, please contact our designated Information Officer:

  • Company Name: I M Oils (Pty) Ltd T/A The Classic Garage
  • Registration Number: 2024/162894/07
  • Email: info@theclassicgarage.co.za
  • Mobile Number: +27 79 744 0031
  • Physical Address: 35 Gordon Road, Hout Bay, Cape Town, 7806, Western Cape, South Africa

If you believe we have not processed your data in accordance with the law, you have the right to lodge a complaint with the South African Information Regulator at inforeg@justice.gov.za.